- Stylley delivers free for all PREPAID orders across India
- A flat fee of 99/- is charged for all COD orders
- All orders are dispatched within 3-5 business days of order placement. Business days exclude public holidays and Sundays
- Made to Order/ Orders with customization might take slightly longer to dispatch.
- Once the dispatch happens, delivery may take 6-8 business days depending on destination city.
- The dispatch details with tracking number are sent to the registered whatsapp no
NOTE:
There might be some delays in the timeline during the peak season or during sales ,We appreciate your patience and sincerely apologize for the inconvenience.
Return & Refund Policy
Return Requests can be placed through website by logging into your account and going to "My Profile" page, you will get the option to Return/Exchange on your Order summary table
If you have guest checked out, kindly scroll down on the website and click on "Request Return" option present on the footer, enter your order details to proceed with the return
Return Policy
- Orders can be returned within 7 days from the date of delivery.
- Items during the sale or purchased from the SALE category or from 999/- category or from 1499/- category are not eligible for returns however you have exchange option available in case of size issue,based on the availability of the size
- Orders for which packaging is damaged, or seal broken should not be accepted. Any such consignment, if accepted, cannot be returned.
- Items will be considered for return only if product/price tag is intact, and the product has not been used/washed/damaged
- The item to be returned should be packed properly and handed over to the courier person.
- All items returned go through a quality check by our quality team. The acceptance of the returned item will be informed to you via an email within 1 business day from receiving the return consignment.
Refund Policy
Refund will be done only in form of "Stylley store credit " which will be equivalent to the value of the order that has been returned back to us. You can use this voucher at www.stylley.in in your future purchase at stylley.in to get equivalent deduction in total amount.
EXCHANGES
All orders can be exchanged within 7 days from the date of delivery.
Exchange Requests can be placed through website by logging into your account and clicking on "My Profile", you will get the option to Return/Exchange on your Order summary table If you have guest checked out, kindly scroll down on the website and click on "Request Return" option present on the footer, enter your order details to proceed with the exchange
Cancellations - Policy and Process
- Cancellation requests are accepted before the product is shipped
- Cancellation requests can be placed by sending a message through contact form, or via email to orders@stylley.in
- For prepaid orders cancellation, refund is processed in the form of Store credit
Cancellation By Stylley
STYLLEY reserve the right at its sole discretion to refuse or cancel any order. Reasons that may lead to orders cancellations are unavailable quantities, errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. For prepaid orders, the amount will be refunded to the account. The customer agrees not to dispute the decision made by trueBrowns and accept the decision regarding the cancellation.
